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Broadband Terms Breakdown

First of all, we’d like to wish you all a Happy New Year! We hope you had a great break and are refreshed ready for the year ahead. Now we’re in 2022, Openreach’s national stop sell is creeping ever closer. So, it’s a good idea to make a plan of action now regarding your broadband connections.

Full information on the stop sell and WLR withdrawal can be found on Openreach’s website:

blue lights representing broadband connectivity

Now we know broadband and lines can be complicated. Everything has an acronym! Therefore, we decided to breakdown each term; providing you with information to help you make an informed decision going forward. Take a look at your recent broadband bill. What services are you currently paying for? Do you know what you use those lines for? Or even where they might be located in the building?

Having this information in mind, and knowing what will soon be unavailable, you can make a decision about what connectivity option is best for your business. You can also recap on what’s happening in our previous blog post – PSTN and ISDN Lines Switch Off.

FTTC – Fibre to the Cabinet

Up to 40Mb down and 10Mb up or up to 80Mb down and 20Mp up.

Copper connects to street cabinets and from there it’s fibre from the street cabinet to the exchange.

FTTP – Fibre to the Premises

Up to 1Gbps speeds with ultra low latency

An end-to-end fibre optic connection all the way from the exchange to your premises, whether they are residential or business. There by offering the fastest speeds.


2Mb to 10Gb download speeds

An uncontended service via a dedicated fibre leased line from your location back to our provider’s core network. Install lead time is longer on Ethernet services as a survey will be required. However with a lower SLA, the response and target fix time is a lot quicker than the standard care level on FTTC.

ADSL – Asymmetric Digital Subscriber Line

Up to 24Mb down and 1.3Mb up

Copper connects to street cabinets and from there to the exchange. At this point it connects via fibre, therefore offering internet access.

SoGEA – Single Order Generic Ethernet Access

SoGEA in short, provides broadband without a phone line. And offers speeds similar to FTTC, up to 80Mbps for example. If you require the ability to make calls then you will need to purchase voice services or look at SIP. Moving to SIP means you can take advantage of our Wildix offering, find out more about Wildix here