Who are Wildix?
Wildix have been helping companies grow their businesses since 2005. Creating the first web-based, voice over IP PBX system which is now used in 135 countries all over the world.
They offer a Unified Communications and Collaboration (UC&C) system to improve communications and increase productivity. They allow workers from wherever they are to communicate from their web browser or mobile app.
Wildix Collaboration offers users more than just the ability to make and receive calls. Users are able to access the following all from one place:
- – Video Conferencing
- – Chat and Group chat
- – Screen share and File share
- – Real-time presence
- – Comprehensive Call Detail Report
Powered by WebRTC (web real time communications) means access from the majority of browsers and mobile. No matter where your users are, they have access to a comprehensive, secure phone system. Flexibility is key in today’s workplace; for example, users want to be able to seamlessly switch their call from their desk phone to their mobile or join the weekly staff meeting whilst on the go.
Collaboration is important not just internally with colleagues, but also with your customers. Your customers want to be able to reach you in the easiest way possible. Wildix makes this happen with Kite. Quickly add a chat or call feature to your website – you can see an example of this on our home page – and calls can be processed in any way you like. In addition, staff can turn the chat into a call or video call with just the click of a button, therefore making support calls a lot easier.
Wildix Collaboration Case Study – Thomas and Thomas Solicitors
Thomas & Thomas Solicitors overcame pandemic challenges without losing trade, thanks to Wildix.
“I started looking for a new Communication System before Christmas 2020 as a response to the needs of the modern workforce that require flexible and remote working functionality several days a week” – began Ms Thomas. “Our client’s requirements have changed over the last few years too – the majority of younger clients are looking to have virtual appointments rather than in-person, therefore, having a modern and flexible Communication System in place became absolutely crucial for our dynamic business.”
Continue reading the full case study by opening or downloading below:
So, if you’re looking for a secure-by-design system that offers flexibility and increased productivity, book a demo by calling us now on 01792762646.
Our engineers have also passed the Wildix Field Engineer Expert training, so you know you’ll be getting the best support available
Take a look at our blog post here to learn more about the handsets and headsets that pair best with Collaboration.
Learn more about Wildix here: https://www.wildix.com