What are Managed Services?
First off, let’s look at what they are. Managed services can be considered as an extension of your business. They offer a way to monitor, detect and resolve issues before they cause an impact.
What does a Managed Service Provider offer that is different to an IT support company?
Traditional IT support companies were reactive; something goes down, you make a phone call, and the IT company gets you up and running again. Depending on the issue, this could take most of the day to resolve. Managed Service Providers are proactive; by reviewing system activity, solutions can be applied before disruption occurs. Maintenance can also be applied remotely. This reduces disruption whilst aiding stability and security.
It can also save on call out fees!
Find out more
For a full description of the managed services we offer, take a look at our Managed Services page.